The policy presented below covers information personally identifiable with a specific client, credit card holder, check holder, bank, or other financial institution.

Small Merchant Services, Inc. does not sell customer information to anyone

We will only share customer information with others as stated in this policy or our Client Processing Agreement, unless we provide you with additional notice or ask for your permission.

Information security is a priority

One of our most important activities is that of maintaining the security of our information. We value your trust and carefully handle information we possess about you or your customers. All Small Merchant Services, Inc. associates who have access to your information are bound by a code of conduct that requires the confidential treatment of client information, and they are subject to disciplinary action if they fail to follow this code. In addition, Small Merchant Services, Inc. maintains physical, electronic and procedural safeguards to protect information. We continually assess new technology for protecting information and, when appropriate, upgrade our information security systems.

Information we collect

Small Merchant Services, Inc. collects and uses various types of information to service you, save you time and money, and better understand your needs. We strive to help you learn more about Small Merchant Services, Inc. products and services that may be of interest to you. The client information we collect and store generally consists of the following: (1) Information gathered from client applications, forms and other information you provide us such as your name, address, phone number, email address, and other account information; (2) Information about your company and owner(s); (3) Information about your users or employees, as provided by the owner(s); (4) Information not limited to those listed above.

Sharing information with companies that work for us

We may share customer information with unaffiliated third parties who perform services for Small Merchant Services, Inc. or in connection with servicing or processing of the products and services that you've requested or already have. We share information with such companies to support your experience of and relationship with Small Merchant Services, Inc. These companies may include financial institutions, banks, payment processing companies, and data processing companies. These companies might assist us in a number of ways. We may also share your information with companies we have hired to provide marketing and other services on our behalf. All of these companies are contractually obligated to keep the information that we provide to them confidential, and use the information only for the purposes of providing the services we've asked them to perform for us or for you.

Our privacy policy

Small Merchant Services, Inc. reserves the right to make changes to this policy. You can always review our current policy online at www.smallms.com.

Our former customers

Even if you are no longer a Small Merchant Services, Inc. client, our privacy policy will continue to apply to you.

Browser security

Small Merchant Services, Inc. offers the highest level of browser encryption generally available in North America today and provides the best protection when transmitting confidential data over the Internet. Small Merchant Services, Inc. supports up to 128-bit browser encryption.